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Welcome To Term 1, 2020!

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Welcome To Term 1, 2020!
Welcome to a new year and a new decade! I hope you and your families have enjoyed a well-earned break and that you're all looking forward to a big year with us here at Living Music.

Lessons start next Tuesday, January 28th, 2020.
Please note: Monday, January 27th is the Australia Day observation public holiday. If your lesson falls on this day, you have not been charged for this lesson and therefore there is no catch-up needed for this lesson.

TERM 1 INVOICES

Every student will be emailed an invoice for Term 1 and a confirmation of your timeslot and teacher for this term. Please keep an eye on your inbox over the next few days and contact me if you do not receive this email before your first lesson.

Reminder: All invoices are due within 30 days of the date listed in the confirmation email.

ABSENCE POLICY

Don’t forget, in order to be eligible for a catch-up lesson you must notify Living Music before 12pm (9:30am on Saturdays) on the day of your lesson that you won’t be attending. Notice by email or phone is fine.

Students are eligible for a maximum of two catch-up lessons per term. Any subsequent absences will be considered "no-shows" and your teacher will be paid for the lesson. In rare cases where a third absence is due to your teacher being away, an extra catch-up lesson will be offered. This policy is outlined in our 2020 Terms and Conditions.

Please note we cannot credit or refund absences in lieu of catch-up lessons and cannot make exceptions to this policy.

If you have any questions feel free to call me on (03) 9434-7767 or email me at info@livingmusicstores.com.

The team and I look forward to seeing you all again next week!

Eleni Pitman
Tuition Co-ordinator

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